Executive Assistant

Job Details

Profile

Who we are:

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

Our mission is -

• To help create a society that promotes people’s quality of life and that has human dignity at its core
• To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development
• To offer our customers sustainable financial products and high-quality service

We’re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment.

The Opportunity:

We are delighted to be recruiting for an Executive Assistant to join us at our Bristol HQ. This is a permanent full-time role and offers the benefits of flexible hybrid working. Typically, this would require minimum 2 days in our Bristol office per week with a choice of working from home on the other days (following an initial induction period). Some flexibility will be needed when required to meet business needs, for example supporting foundation events or board meetings.

In this varied, engaging, and key role, you will provide support to four of the Triodos Bank UK (TBUK) Senior Management Team (SMT) to allow them to carry out their own activities effectively and efficiently by assisting in administration, scheduling/planning internal meetings, external diary management, travel bookings and expense management.

In addition, this role will support the Foundation event space located on the lower ground floor of the Bristol Office.

Key Responsibilities include:

• To establish and maintain strong relationships with the SMT to ensure positive interactions, ability to manage all their expectations of work and prioritise tasks effectively.
• Provide management of SMT calendars including booking internal & external meetings, protecting their time to allow private working time, proactively managing clashes and reprioritising during busy periods. Acting as first point of contact for internal and external calendar requests.
• Provide light inbox management if required i.e. flagging & deleting emails.
• Managing travel bookings for the SMT and working with other management assistants to organise visits from colleagues at head office and other branches, and international platform event logistics.
• Processing expenses and credit card statements for the SMT.
• Co-ordinating bi-annual team away days for each of your SMTs’ departments.
• Providing admin support for the CEO’s EA and Corporate Secretary team when needed.
• Support the management of Foundation Events, including monitoring the inbox, liaising with external stakeholders, and greeting organisers on the day, in collaboration with other Executive Assistants.
• To comply with all regulatory obligations and internal governance to help ensure ethical behaviour, working to deliver good customer outcomes and avoiding foreseeable harm in line with Triodos’ practice of putting customers at the heart of what we do.

What we Are looking for:

You will have previous experience of working in a secretarial or personal assistant role working for multiple senior managers. You will have strong interpersonal skills and an ability to influence and communicate with people at all levels.

You will be able to manage different potentially conflicting stakeholder priorities and a diverse range of tasks whilst paying close attention to detail. There are strict deadlines in this role so being able to react flexibly to changes and to deal positively with pressure are essential.

The ability to work on your own initiative and being able to deal with sensitive information at a high level of confidentiality, is needed for this role.

Solid computer skills, including Microsoft Word, Excel and PowerPoint are needed as you be creating presentations and updating monthly reports among other tasks.

Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of sustainability and transparency, as well as the personal qualities to live these values.

Offer

In return for your hard work and expertise, you will receive a full-time equivalent salary of between £30,000-£36,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory.

Our benefits include:

• Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
• Life Assurance (worth 4 times basic pay)
• Income Protection - 75% of basic pay after 13 weeks sick and following six months service
• Private Medical Insurance with optional enhanced or HCP family coverage
• A Health Cash Plan
• Vitality Leave – After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter.
• 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years’ service
• A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave
• 5 days fully paid carers leave
• A wellbeing allowance of £200 a year
• 1 Wellbeing Day
• Free yoga classes
• Co-worker retail discounts
• Cycle to work scheme
• Refer a Friend scheme
• Colleague recognition voucher scheme

We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don’t want to miss out on candidates who feel they don’t exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need!

Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.

Closing Date: 29/06/2025