Communication & Change Manager

Company details

Lutosa, a Belgian success story for more than 40 years!

With more than 1,200 employees at 2 production sites, we produce frozen and chilled French fries, potato specialties and dehydrated flakes that delight the world .🌍
We are present in 136 countries through 24 subsidiaries and sales offices, and we proudly export 94 % of our production.

At Lutosa, you are joining a family-owned company with a global reach where team spirit, innovation and passion for the product are at the heart of everything we do.
Working with us is an opportunity to develop your skills, take on big challenges and collaborate with colleagues with diverse and exciting profiles.

🍟 Join the Lutosa adventure and be part of our story!

Job Details

Function

We are looking for a proactive and experienced change specialist to lead and integrate the management efforts of the Change at our two production sites and sales offices. This role is critical in guiding employees through transformation initiatives, ensuring engagement, clarity, and successful implementation with a focus on change facilitation, communication, and education.

Main responsibilities :

Change Management Facilitation

• Stakeholder Analysis : Identify and map all affected stakeholders, including production teams, line managers, support departments, and management, to tailor engagement approaches.
• Impact Assessment: Analyze the impact of planned changes on each group, including risks, points of resistance, and communication and training needs.
• Change Process Direction: Provide employees with tools, resources, and support to navigate change with confidence and minimal disruption.
• Feedback mechanisms: Set up clear channels to gather employee feedback, measure adoption levels, and adjust strategies based on sentiment.
• Collaboration with project teams: Collaborate with project managers, HR, and business leaders to align change activities with project timelines and outcomes.

Communication Strategy

• Design and implement multi-level communication plans to clearly and systematically explain the " why, what and how " of change.
• Create engaging content (emails, newsletters, presentations, visuals, events) tailored to diverse audiences.
• Act as a bridge between management and field teams, ensuring that communication is both top-down and bottom-up.
• Translating complex initiatives into accessible and relevant messages that promote trust and transparency.

Training & Support

• Organize workshops, briefings, and hands-on training for managers and employees.
• Coordinate with internal subject matter experts and external partners as needed to design content and facilitate sessions.
• Ensure that training formats are adapted to operational realities, particularly production environments (e.g., shifts, availability, on-site presence).
• Track and measure training participation, understanding, and effectiveness.

Leadership and Team Management

Profile

Personal qualities

· Strong interpersonal and influence skills

· High adaptability and emotional intelligence

· Practical and solution-oriented approach

· Excellent verbal and written communication

· Comfortable working in operational and corporate contexts

Education and experience

· Master's degree in HR, Communication, Organizational Psychology, Business or related field

· 8 to 10 years of experience in change management, internal communication or L&D, ideally in a manufacturing or industrial context

· Familiarity with change methodologies (ADKAR, Kotter, etc.)

Offer

• A varied and rewarding position within a leading company in its market, integrated into an international group (McCain)
• A pleasant working environment in a dynamic team focused on innovation
  
• Opportunities for training and development
• An attractive salary package with extra-legal benefits, such as meal vouchers (€8/day), eco-vouchers (€250/year), group insurance and hospitalisation insurance;
• A salary bonus and the payment of CLA 90 (annual bonus linked to the company's objectives)
• A company car with a fuel/charging card for Europe

Languages

Fluent in English and French (Dutch is a +)