Operations Coordinator Team Lead - 30 hours per week
Job Details
Profile
The Opportunity
We are delighted to be recruiting for a Operations Coordinator Team Lead to join our growing Operations team at our Bristol Head Office. This role is a part time 30 hours per week role and is offered on a permanent basis.
In this role you will provide support to the Chief Operating Officer (COO) and other Operations Managers through administration and coordination of operational activities and line management of Operations Support function. The role also includes the administration of two internal committees, the monitoring and reporting of risks and audit related actions, as well as report writing and budget management
This opportunity offers the benefits of flexible hybrid working options.
Key Responsibilities include
- Administration of Non-Financial Risk Committee and Operations Committee. Administration includes preparing agendas, coordination of papers, taking minutes and producing executive summaries as well as following up on actions.
- Monitoring and reporting activity relating to risks including Risk Control Self Assessments
- Monitoring and reporting activity relating to (Operations-owned) Triodos Inhouse Regulations
- Collating a monthly COO report for Core Management Committee and Board.
- Management and tracking of Operations cost centres relating to co-worker costs (travel, conferences etc.)
- Management of Operations collaboration spaces on the Intranet and organisations charts
- Day to day management of Operations Support Team and the Operations Coordinator role including 1:1s, annual and interim appraisals, performance management, personal development, and training.
- Prioritisation of workload in partnership with Head of Change and ICT Services
- Develop and own the work plan for the team
Who we are:
Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We finance companies, institutions and projects that add cultural value and benefit people and the environment, with the support of depositors and investors who want to encourage corporate social responsibility and a sustainable society.
Our mission is -
- To help create a society that promotes people’s quality of life and that has human dignity at its core
- To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development
- To offer our customers sustainable financial products and high-quality service
Some of the Industry awards we have received recently:
- British Bank Awards – Best British Bank Runner Up 2020
- Queen's Award for Sustainable Development 2020
- Top-rated by Which? for sustainable savings in 2021
What we are looking for:
- Previous experience in a risk-based co-ordination role
- Previous experience of committee administration
- Good working knowledge of MS Office products (e.g. Excel, Word, PowerPoint) and MS Teams
- Good verbal and written communication skill with the ability to interact professionally with a diverse group including department heads and subject matter experts
- Attention to detail and the ability to engage in multiple initiatives simultaneously
- Strong planning, prioritisation and personal time management skills and the ability to meet deadlines
- Ability to work own initiative and be able to deal with sensitive information and a high level of confidentiality
- A friendly persona and ‘can do’ attitude combined with an affinity to the Triodos values and a genuine interest in social and environmental issues are important for this role
Desirable:
- Knowledge of Financial Services regulatory requirements would be a distinct advantage
Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of ethical sustainability and transparency, as well as the personal qualities to live these values.
Offer
In return for your hard work and expertise, you will receive a competitive salary of between 25k – 30k (FTE) depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory! Our benefits include:
- Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
- Life Assurance (worth 4 times basic pay)
- Income Protection - 75% of basic pay after 13 weeks sick and following six months service
- Private Medical Insurance
- A Health Cash Plan
- Vitality Leave – After each 7 years of service, you will be able to take a sabbatical of up 3 months
- 25 days (FTE) plus bank holidays per annum with additional increase in holiday though length of service (up to 5 days FTE)
- A buy and sell holiday scheme of up to 5 days (FTE) to maximum of 30 days
- Season Ticket Loan available for commuting into the office
- A wellbeing allowance of £100 a year
- Voluntary benefits, including discounts and cycle to work scheme
Triodos embraces flexibility and diversity in the workplace and is proud to be a Living Wage Employer and a Disability Confident "Committed" employer. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
Triodos Bank is proud to be using Rare's Contextual Recruitment System (CRS) which allows us to consider applicants' achievements in the context in which they were gained. We understand that not every candidate’s achievements look the same on paper – and we want to recruit the best people, from every background. Once you’ve submitted your application to us, please make sure to check your inbox, and or junk folder, for an email with a link to the CRS form.
Closing Date: 09/07/2022
- Placed on:Fri 24 June 2022
- Location: Bristol
Triodos UK
Deanery Road
BS1 5AS Bristol
United Kingdom