Order Processing Assistant
Company details
Galactic, one of the world leaders in biotechnology for human and animal nutrition, has been helping its customers since 1994 to develop safe, healthy, sustainable and quality products. Specialist in fermentation, we offer a wide range of antimicrobials and innovative natural solutions such as lactic acid, lactates and other derivatives. With its headquarters in Belgium, production facilities in the United States, China and Europe, Galactic employs nearly 250 people worldwide, including 120 in Belgium, and is active in more than 80 countries.
Galactic est un employeur garantissant L'égalité des chances qui valorise la diversité et l'inclusion au sein de son organisation. Le processus de recrutement n'est donc pas basé sur le sexe, le handicap, la situatuion familiale, l'orientation sexuelle, l'âge, les opinions politiques, les convictions religieuses, l'activité syndicale ou l'origine raciale, sociale, culturelle ou nationale. Se comporter de manière éthique signifie ne pas se livrer à des pratiques discriminatoires.
For our head office located in Escanaffles (Tournai region), we are looking for an Order Processing Assistant
Job Details
Function
Within the logistics department, you are responsible for receiving customer orders and managing their follow-up until shipment.
Your mission :
- You receive the orders and acknowledge receipt to the customer.
- You process the order by reserving the product available in stock (in case of unavailability of the product, you consult the schedule to obtain the best date of availability).
- You organize the transport by obtaining the best price according to the optimum time.
- You send the delivery confirmation to the customer within the requested deadlines.
- You act as the interface between different departments (sales, logistics, accounting and IT), from order entry to delivery.
- You are looking for the concordance between commercial imperatives and production constraints (application of prices, deadlines, production flow, discounts, delivery conditions, credit notes and disputes).
- You follow up on customer returns if necessary and manage various administrative tasks related to your field of activity.
Profile
- You have a commercially oriented Bachelor's degree (or equivalent by experience) with ideally 2 years of experience in the field of B2B sales.
- You have a good knowledge of French and English. Knowledge of Spanish, Dutch or German can be an asset.
- You master the MS Office tool and are familiar with ERP software.
- You combine resourcefulness, rigor and initiative.
- You have a good resistance to stress.
- You can work independently and enjoy working in a team.
- You react positively and effectively to various frequent and varied requests.
Offer
- A permanent contract.
- A stimulating position that gives you the opportunity to take an active part in the development of a young and innovative company and to build your career there.
- A company on a human scale with an international dimension, encouraging autonomy and team spirit.
- An interesting salary package with extralegal benefits (meal vouchers, ecocheques, hospitalization insurance for you and your family: doctor's consultations, dental and optical expenses, prescribed drugs, consultations and paramedical care, group insurance (life/death /disability pension).
- A multidisciplinary experience, formative and stimulating by the challenges to be met and the variety of work.
- Placed on:Fri 8 December 2023
- Location: Escanaffles
GALACTIC
Place d'Escanaffles, 23
7760 Escanaffles
Belgium