Senior Productmanager Payments & Savings

Job Details

Function

Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

Due to the replacement of a colleague, in the Customer Journey Payments & Savings we are currently looking for a

Senior Productmanager Payments & Savings (32 - 40 hours)

How will you make a difference?

You will contribute to our “change finance, finance change” ambition by:

• working with Commercial and Business Analysis to digitise and optimise our customer journeys and improve our servicing in the digital channels
• working with Commercial on propositions for a new generation of private and business customers in our digital channels so that we can continue to make an impact in the future

In addition, you will ensure that we are demonstrably in control of our most important product and process risks by taking an active role in the design of risk management measures and control testing, and you will also ensure good contract management of our suppliers in all countries.

In the international team, you will be responsible for a product (group) or journey, ensuring consistent and up-to-date products, processes and customer experience across countries.

You will also be involved in

• making proposals for process and product improvements to IT, and implementing these in your role as Business Change Owner with the help of your national and international colleagues
• collaborating with colleagues from Commercial and the countries, and Legal, Compliance and IT teams to coordinate dependencies so that you arrive at a good, jointly supported prioritisation of improvements

Profile

What you bring to the table

• You forge strong liaisons and know how to get people enthusiastic and on board for the change
• You think and act from the customer's perspective, with a keen eye for the customer needs
• You are a process thinker through and through and know how to analyse complex issues and translate them into concrete solutions
• You enjoy juggling multiple tasks at once, thinking in terms of solutions and implementing them
• You demonstrate ownership and decisiveness in achieving results
• You have excellent communication skills, you get energy from working in a dynamic environment and you are able to fulfil various roles. You are a real jack-of-all-trades

You also have:

• HBO/WO working and thinking level
• A strong affinity with IT, apps and digital customer environments
• Proven experience in improving and digitising (customer) processes (e.g. in a role as product manager or project manager)
• Certifications in Agile/Scrum and/or LEAN are an advantage
• Fluency in English and Dutch

Your future colleagues

You will be part of the international Customer Journey Payments & Savings team at Triodos Bank Group. You will report to the Customer Journey Lead Payments & Savings. The team consists of 11 product managers who work together from different countries.

Offer

What we offer you

An inspiring work culture
The most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

• find a sense of meaning in your work
• create positive energy and impact with your co-workers
• build mutual trust and respect in working relationships
• enjoy fulfilment at a professional and personal level

A comfortable working environment
Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues. One of the interesting facts about it is that we can completely take the building apart and move it to a new location.

And of course, great remuneration and working conditions:

• a salary appropriate to the position, our remuneration policy and your experience
• an attractive pension policy
• a mobility card (including free private travels)
• flexible working hours and the opportunity to work from home
• reimbursement of a company bicycle to the max of € 1,500
• 30 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days
• extra leave to contribute to voluntary work
• a range of education and training opportunities
• the option to join our collective health insurance
• a working from home allowance per home office day
• suitable home office equipment up to € 750 every 5 years

Sounds interesting?
If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role.

Everyone is welcome and our culture is built with human dignity at its core. We believe in equity and diversity, and we know how valuable everyone’s individual perspectives are. We strive to create an environment in which all co-workers and our broader community can feel safe and included.

The closing date for applications is: 31-10-2025

If the role interests you but you still have some questions, please connect with us. If there are any additional adjustments you may need during the application process, please email: Coen de Winter, Talent Acquisition Expert, at coen.dewinter@triodos.com.

We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply.

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Who we are
Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, United Kingdom, and Spain.
Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.
Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.
We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.
We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development.

www.triodos.com | www.triodos-im.com | www.triodosfoundation.nl