Key Account Manager
Company details
Pluxee is the leading global partner for employee benefits and engagement. We're opening a world of opportunities for everyone, and our new brand is brimming with ambition for the future! We are committed to working sustainably and responsibly with local communities.
We provide over 250 pioneering products in 31 countries and partner with 1.7 million traders. This helps our employees better enjoy what truly matters in their lives.
At Pluxee, we take pride in our commitment to environmental sustainability, our focus on fair employment and diversity, our new ways of working independently, and flexibility for the well-being of our talents. Joining us means evolving in a collaborative and innovative environment where each employee is recognized and receives the necessary support for their development. We firmly believe that the quality of life for our customers and service consumers begins with our own employees. Therefore, your well-being at work is one of our priorities.
Working with us is an opportunity to impact the future of the employee experience and ultimately the world around us. But it's also your chance to make an impact every day by investing a part of yourself in exciting digital products and touching the lives of millions of consumers.
We are a global and multicultural company where every contribution counts, and every day is an opportunity to inspire others and be inspired by your colleagues.
We're accelerating our global growth by combining the scope and stability of Pluxee with our unique position as an innovation incubator. As a member of the team, you'll help us continue this growth and historical digital transformation.
Today, we're inventing entirely new ways to influence and enrich the lives of employees worldwide.
Job Details
Function
As a Key Account Manager, you are responsible for Pluxee's largest private clients located in your area You increase the market share of Pluxee in your region through active prospecting and loyalty actions on a specific portfolio. This portfolio is made up of B2B clients, which have more than 100 employees on payroll. You are responsible for hunting and agriculture in your segment and region.
Your mission
- You analyze your market segment and develop an annual action plan to implement.
- You are responsible for prospecting and making telephone appointments for both prospects and customers.
- You negotiate high-level contracts with your prospects and customers.
- You are responsible for profitability per customer and have turnover and margin objectives for which you develop specific action plans per prospect / customer (bv: increase in the nominal value of meal vouchers, up- selling, deep-selling, cross-selling, etc.).
- As a professional contact person, you build and maintain a strong relationship with your prospects and customers. You clearly identify the DMU (Decision Making Unit) of your prospects and customers.
- You manage internal processes that are important to your major clients. You are the main point of contact between the different internal departments of Sodexo to offer your clients the best possible solutions. You also manage complaints on this subject in collaboration with internal ministries.
- You are also responsible for the database of your prospects and customers and their constant updating, both quantitatively and qualitatively.
- You ensure that you provide accurate and regular reports to the sales manager on your sales activities and their follow-up.
- You actively participate in various events with prospects and customers and develop Pluxee’s image.
- You work closely with the marketing department to determine the important needs of our prospects and customers.
Profile
Profile :
- You hold a Bachelor’s/Master’s degree or equivalent experience.
- You have at least 5 years of commercial experience
- You have a genuine sales personality and strong negotiation and communication skills.
- You are flexible, independent and you respect your commitments.
- You are service and results oriented, you have good listening skills.
- You know the “customer and the buyer’s journey”.
- Social selling has no secrets for you!
- Placed on:Mon 5 February 2024
- Location: Brussels
Pluxee
Pleinlaan 15 Boulevard de la Plaine
1050 Brussels
Belgium